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Customer Focused Transformation
in the Fuel Sector

Customer Focused Transformation in the Fuel Sector

We, as Prodea, have been meeting the needs of our customers with a set that combines SAP and customized sectoral solutions for the fuel sector since the day we started to serve. We blend the needs of fuel distribution and station management with service sector solutions and underline the motto of "happy dealer/customer, profitable and traceable operation".

Digital transformation is all around us, but it is especially noticeable in the fuel industry due to the dynamics of the sector. The petroleum products industry targets to achieve a customer-oriented vision enabled by innovation at the points of contact with customers.

The industry needs to achieve goals such as the processing of real-time data on equipment performance, the deployment of new payment ecosystems, the transition to the most innovative and secure technologies in mobile applications, and the introduction of simplified solutions to improve service quality. Petroleum industry players will soon master real-time monitoring, efficient use of integrated data sources, AI solutions, predictive analytics and machine learning capabilities.

We, as Prodea, have been providing services with a team of experts who have gained experience in the sector since the early 2000s. With the experience we have gained, we provide SAP installation, commissioning and support services to our customers today.Our ready-made content that we direct our customers to are as follows:

Sales Distribution

  • Customer master data, credit risk tracking, check and bond
  • Sales and processes of corporate customers, dealers, wholesalers, vehicle recognition, individual customers, topup cardfleet customers
  • Cheque, credit card, credit sales
  • Contract tracking, tracking of contract documents on master data, station licence tracking, vehicle license and driver tracking
  • Establishment of the infrastructure for direct debiting system
  • Station sales, wholesaler supply, corporate sales, topup card, vehicle recognition, station accounts related to corporate sales, premium calculations
  • EMRA Reporting
  • Station Integrations

Material Management

  • Material coding structure
  • Procurement of investment and consumables
  • Request, offer, contract, order and approval mechanisms
  • Fuel Oil and Waste Tracking
  • Tracking station equipment spare parts
  • Tracking Tüpraş procurement contracts, reporting penalties
  • Supply scenarios to other distributors
  • Marker inventories and consumption tracking
  • Lubricant sales purchase scenarios
  • EMRA Reporting
  • Station Integrations

Station Portal Applications

  • The station portal application is used for the purpose of verification of the station's data, which is the basis for EMRA reporting such as stocksales, by the station and for the correct treatment of missing data.
  • The stock that emerges after the stock sales procurement transactions transferred to the center at the end of the day is monitored here.
  • It is ensured that the station can follow its own current information.
  • The stations are ensured to enter their tanker plan information on the system in order to transfer correct data to Tüpraş CRM system.
  • Communication points with station management are moved to station portal screens as much as possible.

Bank Integrations

  • Bank integration includes integration in MT940 format and other account integrations.
  • Bank direct debit system integration in vehicle recognition and credit sales
  • Virtual pos application

Maintenance, Repair, Equipment and Service Tracking

  • Tracking of equipment at stations, inventory management, warranty management
  • Station fault notification management (SAP Portal)
  • Redirecting faults to services
  • Station maintenance agreements
  • Invoicing of maintenance services
  • Spare parts, service and equipment supply management
  • Mobile solutions for station and maintenance personnel
  • Management of station equipment control via mobile devices
  • Management of periodic controls and checklists via mobile devices

Tüpraş Integration

  • Sales, purchasing, invoice, reconciliation integration with Tüpraş

Financial Engineering - TAS, Fixed Assets

  • Vendors, customers and general accounting (according to TPL and IFRS standards)
  • Currency updates from the Central Bank
  • Establishment of reporting and implementation infrastructure according to IFRS within the scope of TAS
  • HR Payroll integration
  • Fixed Asset Inventory Tracking Accounting (according to TPL and IFRS standards)
  • Risk and Cheque / Bond Management
  • Bankdirect debit system integration

EMRA Integration

  • Keeping station, station licence, fleet, vehicle licence and driver information
  • Every transaction (entry, exit) and daily stock availability of the station are transferred from systems such as Turpak and Netsan to the central SAP system
  • Information that does not originate from the pump (sales to the factory, on the fuel tanker) is taken into the system from the portal entry displays at the stations.
  • End of day reconciliation is performed. Discrepancies are discussed with the station and corrected and recorded.
  • EPDK report set will be taken from the system and the web services requested by EPDK are organized and connection with station systems and web services is provided.

Customer Portal (Vehicle and Counter)

  • Corporate or individual vehicle identification or counter - fleet customers to follow their own account statements.
  • Access to information such as their own address and account definition as master data.
  • Communication points with corporate customers are moved to portal screens as much as possible.
Please contact us for further information.

Vehicle Recognition

  • Company information, vehicle information is available.
  • There may be different usage methods such as key, card or vehicle system. Depending on the size of the company, there may be a direct debit system or credit card application in agreement with the bank.
  • Virtual POS integration is established for credit card and integration with banks is established for DBS.
  • For vehicle recognition and top-up cards, a customer portal is designed for customers to query their usage.

Topup Card Application

  • It is a sample application with transporters.
  • The transporter gives a fuel card to the third party transporting the cargo and the vehicle pays with this card. Card sales are carried out like order advance.
  • As the payment is realized from the top-up card system, the order advance balance is closed.
  • At the end of the month, stations issue invoices to the center for the calculated amounts.
  • Vehicle recognition infrastructure can be used as RFC and transfer web service infrastructure.
  • Month end automatic invoicing and profit premium calculations are provided automatically by the system.

Strategic Field Management

  • Determining the company's strategy map
  • Determination of key performance indicators(KPIs)
  • Determination of departmental and personal goals
  • Realization reports and scoring of KPIs
  • Together with strategy management, a different managerial perspective is brought to budget, performance management, business intelligence applications, which are components of strategy management with all the applications built in other phases, with the strategy dimension.
  • Providing the personnel in the field with the data from the instant management panel and directing them in line with the targets aims to manage the personnel in the field (sales) with strategic targets and central task management. It is an application based on the analysis of data on the BW system and development on the BW-Portal system. It is an application for finding the causes of the alerting parameters and taking action by analyzing the changes in the determined threshold targets and data.
For more detailed information, home page of Strategic Field Management applications can be visited.

Management Accounting

  • Preparation of structures suitable for the analysis and budgeting of costs with the hierarchy of cost locations / centres of the companies
  • Use of cost items with internal orders that have no organizational meaning
  • Activity and cost type planning at the cost centre
  • Checking the consistency of records with verification and substitutions
  • Implementation of simultaneous management reports

Business Intelligence and BO

  • Developing the reporting infrastructure and incorporating it into the BW system
  • Implementation of BO (Business Object) applications as a reporting interface

HR - Payroll - Performance Management - Training

  • Organizational chart
  • Recruitment
  • Staff cards
  • Legal outputs ( For example, statement of employment)
  • Payroll financial accounting integration
  • Performance management and evaluation practices that also emphasize KPIs as an output of strategy management

Customer Portal (Vehicle and Counter)

  • Corporate or individual vehicle identification or counter - fleet customers to follow their own account statements.
  • Access to information such as their own address and account definition as master data.
  • Communication points with corporate customers are moved to portal screens as much as possible.
Please contact us for further information.

Our References

Products
“Key to Transformation”

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